Privacy Policy
Effective date: 1 September, 2026
1. Introduction
Rival Street ABN 93 687 420 308 (“Rival Street”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us, subscribe to or receive our publications and communications, engage with us, or otherwise interact with Rival Street.
By using our website or providing personal information to us, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect personal information that you provide to us, including -
+ Your name
+ Organisation
+ Position or title
+ Email address
+ Telephone number
+ Communication and subscription preferences
+ Information you choose to provide in enquiries, correspondence or other interactions with us.
Where you subscribe to From the Street or another Rival Street publication or communication, we may also collect information associated with your subscription, including when and how you subscribed and your communication preferences.
We may collect limited technical information when you visit our website or interact with electronic communications, including -
+ IP address
+ Browser and device information
+ Pages visited
+ Referring website
+ General website usage information
+ Where enabled, information about interactions with our electronic communications.
This information may help us understand how our website and communications are used, improve our content and visitor experience, and maintain security.
3. How We Use Your Information
We may use personal information to -
+ Respond to enquiries and communicate with you
+ Provide information about Rival Street and our services
+ Deliver publications and communications you have subscribed to or agreed to receive
+ Manage subscriptions and communication preferences
+ Maintain and develop professional and business relationships
+ Improve our website, publications, communications and visitor experience
+ Operate, administer and secure our business and technology systems
+ Comply with legal and regulatory obligations.
We do not sell personal information.
4. From the Street and other communications
Where you subscribe to From the Street or another Rival Street communication, we may use your name, email address and related information to provide that communication and administer your subscription.
We may also send relevant Rival Street communications to people with whom we have an existing business or professional relationship where we have their consent or are otherwise permitted to do so by applicable law.
You may unsubscribe from marketing communications at any time using the unsubscribe mechanism contained in the communication or by contacting us.
We will process unsubscribe requests in accordance with applicable law.
5. Confidential Enquiries
We recognise that enquiries may relate to commercially sensitive matters.
Information shared with us before a formal engagement will be handled responsibly and with appropriate care. However, until a formal engagement has been established, you should avoid sending confidential, legally privileged or highly commercially sensitive information through our website or unsolicited email.
6. Cookies and website analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website and improve website performance.
These technologies may include analytics services such as Google Analytics.
Cookies are small text files placed on your device that help websites function and provide information about visitor interactions.
You can manage or disable cookies through your browser settings. Doing so may affect the functionality of parts of the website.
7. Technology and service providers
We may use trusted third-party service providers to support our website, communications, email distribution, analytics, cloud storage, business administration and other technology requirements.
We may also use technology, including AI-enabled tools, to assist with research, analysis, administration and client or partner service. We seek to use such technology with appropriate human oversight and in a manner consistent with our obligations regarding confidentiality and personal information.
Service providers may process personal information on our behalf where reasonably necessary to provide their services.
8. Disclosure of Information
We may disclose personal information -
+ To service providers who support the operation of our business, website and communications
+ To professional advisers and other parties where reasonably necessary for our business activities
+ Where you have authorised us to do so
+ Where required or authorised by law.
We do not disclose personal information to third parties for their unrelated marketing purposes.
9. Overseas disclosure and processing
Some of the service providers we use may store or process information outside Australia.
The countries in which information is processed may vary depending on the service provider and the services being used.
Where personal information is disclosed or processed overseas, we seek to use reputable providers and take reasonable steps appropriate to the circumstances to protect that information.
10. Security
We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, interference, loss, modification or disclosure.
No internet transmission or electronic storage system can, however, be guaranteed to be completely secure.
11. Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records and to meet legal or regulatory requirements.
When personal information is no longer reasonably required, we may delete, destroy or de-identify it, subject to applicable legal and business requirements.
12. Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
Requests may be made using the contact details below. We may need to verify your identity before responding.
13. Third-party websites
Our website and communications may contain links to third-party websites or resources.
Rival Street is not responsible for the privacy practices, content or security of those third parties, and we encourage you to review their privacy policies.
14. Privacy enquiries and complaints
If you have a question or concern about how Rival Street has handled your personal information, please contact us using the details below.
We will consider and respond to privacy concerns within a reasonable period.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or services.
The current version will be published on our website and will apply from the effective date shown above.
16. Contact
Questions, requests or privacy concerns may be directed to -
Rival Street
ABN 93 687 420 308
Email: info@rivalstreet.com
Website:
rivalstreet.com
Our Commitment
Rival Street is built on judgement, integrity and commitment. We are committed to handling information responsibly, acting independently and maintaining the trust placed in us by Boards, CEOs, investors and other stakeholders.